Product News: New Database FAQ

A Tracker Software Corporation Product

Product News: New Database FAQ

This FAQ will help you better understand how changing databases effects you.

Do I have to upgrade?

You don’t have to upgrade but we very strongly urge that you do. If you have no interest in either SQL Server product upgrading to Access 2003 can be handled in a matter of minutes and will be very similar to how we have performed upgrades in the past.

What level of network/IT skills does my organization need to possess and manage PubWorks on SQL Server?

If your organization already owns SQL Server then the know-how and talent is already in your possession. If you care to go with SQL Server Express, Tracker Software can assist in its installation and configuration – it’s really quite easy to do.

How long will Tracker Software Corp continue to support the Microsoft Access?

We plan to support MS Access into the foreseeable future even if Microsoft discontinues support of the product themselves.

**I am considering purchasing PubWorks for the first time; can I choose to use Access?**

Access is still an excellent choice and one we support whole-heartedly particularly for the smaller agency or agency that does not plan more than two or three concurrent users.

What factors will go into my decision about whether or not to upgrade?

The primary consideration is two-fold:
1. The number of users and how often these users are in PubWorks concurrently
2. The size of your database file and how quickly it is growing.

For our smaller customers, upgrading to the Access 2003 version will be our recommendation. For larger customers, those with large databases and many concurrent users, SQL Server will be what we recommend.

Please contact us for a more precise evaluation and customized recommendation.

How much will it cost to upgrade?

Upgrading to the Access 2003 version will carry no additional charges and will be performed in a way that is similar to how we’ve performed upgrades in the past.

Upgrading to the SQL Server version will carry a charge so please call for specific pricing information.

Are maintenance charges different for the SQL Version?

For those customers electing to upgrade to the SQL Server version maintenance charges will increase commensurate with the cost of the software upgrade, please call for specific pricing information.

Can Tracker Software implement this change for me?

For those customers electing to upgrade to SQL Server, yes, we strongly recommend that we come to your site and perform the entire conversion. This will insure that all data is converted with out loss and that all software is installed and configured correctly.

For customers electing to stay with the Access version, the upgrade process will be very simple and straightforward – very similar to the way we’ve performed upgrades in the past.

Please contact Pete Anzalone (970) 923-0380 with your questions and concerns regarding database options and the conversion process.

Table of Contents Volume 3, Edition 2

This FAQ will help you better understand how changing databases effects you.

Do I have to upgrade?

You don’t have to upgrade but we very strongly urge that you do. If you have no interest in either SQL Server product upgrading to Access 2003 can be handled in a matter of minutes and will be very similar to how we have performed upgrades in the past.

What level of network/IT skills does my organization need to possess and manage PubWorks on SQL Server?

If your organization already owns SQL Server then the know-how and talent is already in your possession. If you care to go with SQL Server Express, Tracker Software can assist in its installation and configuration – it’s really quite easy to do.

How long will Tracker Software Corp continue to support the Microsoft Access?

We plan to support MS Access into the foreseeable future even if Microsoft discontinues support of the product themselves.

I am considering purchasing PubWorks for the first time; can I choose to use Access?

Access is still an excellent choice and one we support whole-heartedly particularly for the smaller agency or agency that does not plan more than two or three concurrent users.

What factors will go into my decision about whether or not to upgrade?

The primary consideration is two-fold: 1. The number of users and how often these users are in PubWorks concurrently 2. The size of your database file and how quickly it is growing.

For our smaller customers, upgrading to the Access 2003 version will be our recommendation. For larger customers, those with large databases and many concurrent users, SQL Server will be what we recommend.

Please contact us for a more precise evaluation and customized recommendation.

How much will it cost to upgrade?

Upgrading to the Access 2003 version will carry no additional charges and will be performed in a way that is similar to how we’ve performed upgrades in the past.

Upgrading to the SQL Server version will carry a charge so please call for specific pricing information.

Are maintenance charges different for the SQL Version?

For those customers electing to upgrade to the SQL Server version maintenance charges will increase commensurate with the cost of the software upgrade, please call for specific pricing information.

Can Tracker Software implement this change for me?

For those customers electing to upgrade to SQL Server, yes, we strongly recommend that we come to your site and perform the entire conversion. This will insure that all data is converted with out loss and that all software is installed and configured correctly.

For customers electing to stay with the Access version, the upgrade process will be very simple and straightforward – very similar to the way we’ve performed upgrades in the past.

Please contact Pete Anzalone (970) 923-0380 with your questions and concerns regarding database options and the conversion process.Table of Contents Volume 3, Edition 2

**I am considering purchasing PubWorks for the first time; can I choose to use Access?**

The primary consideration is two-fold:
1. The number of users and how often these users are in PubWorks concurrently
2. The size of your database file and how quickly it is growing.

Please contact Pete Anzalone (970) 923-0380 with your questions and concerns regarding database options and the conversion process.

Table of Contents Volume 3, Edition 2