A Tracker Software Corporation Product

Tracker Software begins use of GoToMeeting
web-conferencing service
By Philip McGrath

Tracker Software has added a new client service – GoToMeeting web-conferencing – that will allow us to provide hands-on product demonstrations, product seminars and training and client meetings without the time and expense of travel.

The online web-conferencing allows people to literally “see” each other’s computer screen from across the country or even the world, taking the common-place conference-call to a whole new level.

Although web-conferencing has been around in one form or another for a decade, poor Internet connection rates and overprotective security firewalls prevented all but the most basic web-conference uses. Recent cost and reliability improvements are now overcoming those barriers.

While our short-term goal is basic proof-of-concept, at Tracker Software we intend to use GoToMeeting for more comprehensive prospect demonstrations, on-line meetings, and ultimately to provide even better service to our customers in the form of product enhancement seminars and on-going, regularly-scheduled product training.

An obvious advantage of Web-conferencing is that the distance between participants becomes effectively meaningless, allowing us to provide training and technical assistance without for the time and expense of travel. What this means to those that use PubWorks, is better use of the software…for less money.

Call us at (970) 923-0380 for more information.

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